Information We Collect
We may collect identifying details, contact information, property and transaction information, account or enquiry details, payment-related records where relevant, and technical data such as device and usage information. In a real estate transaction context, this may include information needed to prepare, review, or process a property-related request or instruction.
The categories of information depend on the services used and the information provided during a transaction.
How We Collect Information
We collect personal information directly from you when you submit forms, communicate with us, or otherwise use the site. We may also receive information from agents, conveyancers, lenders, platform providers, and other parties involved in a property transaction, as well as from automated systems that record site activity and technical events.
Information may come from users, transaction counterparties, service providers, and system logs.
Cookies We Use
Our site may use essential cookies to support security and core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and duration.
We use a limited set of cookies for operation, preferences, and analytics.
Cookie Controls
You can usually manage cookies through your browser settings, including blocking or deleting them. Some cookies are necessary for basic site functions, and limiting them may affect how the site operates. Where required, we may also present cookie choices through the site itself.
Browser settings and device controls can be used to limit non-essential cookies.